PC/Tablet Repair

PC/Tablet Repair, Support, and Refurbishment Services

InteliSol repair technicians can quickly screen, diagnose, and repair units in and out of warranty period. Our operations provide the highest quality of service to ensure the greatest customer satisfaction.

PC Repair and Service Capabilities:

  • Screening
  • FRU repair & replacement
  • Failure analysis
  • ECO/ECN Rework
  • Reconfiguration
  • Refurbishment
  • Functional testing
  • Software Re-imaging
  • Sustaining engineering (EOL products)
  • 3rd-party warranty management
  • Environmental / thermal testing
  • Management of “defectives” inventory
  • Board-level repair (RoHS/Lead (Pb))
  • System-level repair
  • Warranty administration
  • Customer-defined turnaround times


Board Level Testing/Repair

Board Repair / Screening / EOL Engineering Services

InteliSol is expert in troubleshooting and repair of OEM boards.

Every day, our skilled technicians work on boards based on the world’s most advanced computing architectures, performing repairs at the component level, including replacement of delicate BGA and fine pitch devices. Not only does this improve repair yields and reduce service costs for OEMs, it also enables the service life of legacy products to be significantly extended.

InteliSol's deep background in technologies enables us to rapidly screen, diagnose and repair boards originally designed and built by others, because we understand how these architectures work.

Board Repair and Service Capabilities:

  • Screening
  • Failure analysis
  • ECO/ECN Rework
  • Component diagnosis & replacement
  • BGA removal / replacement (Lead/Lead Free)
  • ROHS / Lead (Pb) compliant
  • Functional testing
  • Firmware loads / upgrades
  • EOL component management
  • Sustaining engineering (EOL products)
  • 3rd-party warranty management
  • Board-level burn-in / testing
  • Management of “defectives” inventory


HDD/SSD Testing/Wiping

Hard Drive Repair & Screening Programs

InteliSol services both magnetic and solid state hard drives for some of the world’s largest OEMs. Our process has been audited by customer designated outside agency, manufacturers, as well as sample drives laboratory certified as data free.

InteliSol hard drive service capability covers far more than simple repair. Our end-to-end process ensures that incoming hard drives are initially screened to return any no-trouble-found (NTF) hard drives back into useful service. Defective units still under original warranty are returned to the supplier under RMA, while out-of-warranty drives are repaired and retested in InteliSol's global facilities.

ECOs and upgrades can be applied as required by the OEM, and obsolete units removed from circulation and properly scrapped. Final QA, labeling, and packaging to OEM specifications are all efficiently managed to ensure that fully refurbished drives are rapidly returned into the OEM’s supply chain.

Hard Drive Repair Capabilities:

  • Screening
  • Firmware Upgrades
  • 3rd party Warranty Management
  • Repair
  • Refurbishment and re-labeling
  • Functional Testing
  • Scrapping and Disposal
  • Management of “defectives” inventory
  • Data Destruction and/or Data Wipe services to safeguard against identity theft
  • Data Wipe accomplished using secure disk wipe conforming to U.S. DoD requirements


Optical Drive Testing

Optical Drive Repair & Screening Programs

We service Optical drives for some of the world’s largest OEMs.

InteliSol optical drive service capability covers far more than simple repair. Our end-to-end process ensures that incoming optical drives are initially screened to system any no-trouble-found (NTF) optical drives back into useful service. Defective units still under original warranty are returned to that supplier under RMA, while out-of-warranty are repaired and retested in InteliSol global facility.

ECO’s and upgrades can be applied as required by the OEM, and obsolete units removed from circulation and properly scrapped. Final QA, labeling and packaging to OEM specifications are all efficiently managed to ensure that fully refurbished drives are rapidly returned into the OEM’s supply chain.

Optical Drive Repair Capabilities:

  • Screening
  • Refurbishment and re-labeling
  • Firmware Updates
  • Reconfiguration
  • Functional Testing
  • Scrapping and Disposal
  • Management of “defectives” inventory
  • Optical “pickup” replacement
  • PCB replacement
  • Spindle motor replacement


Battery Testing

Battery Testing & Screening Programs

We offer a full range of notebook battery testing for some of the world’s largest OEMs.

InteliSol battery test capability covers far more than simple test. Our end-to-end process ensures that incoming batteries are initially screened to system any no-trouble-found (NTF) batteries back into useful service.

Final QA, labeling and packaging to OEM specifications are all efficiently managed to ensure that fully refurbished batteries are rapidly returned into the OEM’s supply chain.

Testing is designed to tell more about individual batteries as:

  • Does battery fully charge?
  • How much charge is left in the battery?
  • Does it meet the manufacturer's specification?
  • Has there been any deterioration in performance since it was new?
  • How long will it last?
  • Do the safety devices all work?
  • Does it generate interference or electrical noise?
  • Is it affected by interference or electrical noise?

Battery Testing Capabilities:

  • Screening
  • Refurbishment and re-labeling
  • Functional Testing
  • Scrapping and Disposal
  • Management of "defectives" inventory

Projector Repair

National brand projector OEMs rely on InteliSol to service in and out of warranty repairs and the associated customer support call center functions.

While providing a test and repair solution to the manufacturer, InteliSol is driving end user satisfaction by delivering real time actionable information.

These include:

  • Screening
  • Refurbishment
  • Repair
  • CallCenter
    • No Trouble Found Callback
    • End of Life

Our projector repair and call center departments have the expertise and capacity to bring real value and a fresh approach to your projector business.

Expanded Lines of Business

InteliSol has over ten years' experience as a leading consumer electronics company serving leading OEMs and national brands alike. Our journey has included many diverse lines of business from reverse logistics to key hardware component testing. Applying ourselves to the standards dictated by our ISO certifications along with exemplary customer service has positioned us for new sector expansion. As a result of our recent AS 9100C:2009 certification, we are targeting the Aerospace industry and moving to the Medical sector as well.